TK11 App privacy policy

TK11 Data We Collect

1. Device information: We collect device type, OS version, and unique identifiers to keep TK11 stable and secure. This helps verify sessions and block unauthorized access, especially on mobile networks used in Dhaka.
2. Usage data: We record features you use, sessions, and timing to improve performance. This helps tailor updates for local users who often switch networks.
3. Account details: We store your username, email, and preferences to customize your experience. You control what appears in your profile from the account page.
4. IP address: We log IP addresses for security and fraud prevention. This helps detect unusual activity and protect data in all regions, including Bangladesh.

To learn about how to manage these settings, see our TK11 App page for practical tips and controls.

TK11 How We Use Your Data

TK11 Account management

We use data to keep your TK11 account secure, verify identity, and support password and contact updates. This helps prevent unauthorized access and keeps you in control of your account.

TK11 Service improvements

Data informs feature launches and performance enhancements. Local users in Bangladesh benefit from faster load times and smoother navigation as we optimize for mobile networks common here.

TK11 Security and fraud prevention

We monitor for suspicious activity and apply protective checks. This reduces the risk of misuse while respecting your privacy and keeping trust high across communities like Dhaka.

For more about how these practices relate to your TK11 App experience, visit our TK11 App page.

TK11 Cookies

We use cookies to keep you signed in, remember preferences, and measure how our services perform. You can control these settings in your browser or within the app’s privacy controls.

• Essential cookies keep core features active, like session continuity and security checks.
• Analytics cookies help us understand usage patterns and improve reliability for all Bangladeshi users.
• Preference cookies store your language and display settings to speed up future visits.

Disabling non-essential cookies may affect some features. Learn more on the TK11 App page.

TK11 Third-Party Services

We work with trusted partners to help run analytics, process payments, and host data securely. These are grouped into three main categories to keep things transparent.

• Analytics and performance monitoring to understand usage trends and improve reliability.
• Payment processing to enable account funding and feature access with local options like Bangladesh-friendly methods.
• Hosting and data storage to keep information available and safe across data centers.

We choose processors carefully and review relationships regularly to protect your data. See the TK11 App page for more details.

TK11 Your Rights

• Access: You can view the data we hold about you and request copies.
• Correction: You can correct inaccurate or incomplete data.
• Deletion: You can request deletion of personal data where allowed by law.
• Objection: You can object to processing when it’s not essential for service or legitimate purposes.
• Portability: You can request your data in a portable format for transfer to another service.

TK11 Data Retention

1. Account data and settings: kept as long as your TK11 account remains active, or until you request deletion.
2. Usage logs: stored for 12 months to help improve service quality and security checks.
3. IP addresses: retained for up to 6 months for security audits and abuse prevention.
4. Cookies data: kept for up to 12 months unless you clear them in your browser or app.

After retention periods, data is anonymized or deleted in accordance with local laws and our policies.

TK11 Contact for Privacy Queries

If you have questions about this policy or your data, email us at [email protected]. We aim to respond within 5 business days and will provide clear next steps.

For general privacy guidance, you can also reach our support team at TK11 Support.